Terms & Conditions
Welcome to AIFA Scentique India. By accessing our website or purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
These Terms & Conditions govern your use of our website and services. Throughout this document, "we", "us", and "our" refer to AIFA Scentique India. By using our website, you confirm that you are legally capable of entering into binding agreements under Indian law.
2. Products & Services
- All products displayed on our website are subject to availability. We reserve the right to discontinue or modify any product without prior notice.
- Product images are for representation purposes only. Actual product color or packaging may vary slightly.
- Fragrances are personal care products, and scent perception may vary from person to person.
3. Pricing & Payments
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- We reserve the right to change pricing at any time without prior notice.
- Payments must be completed at checkout using available payment methods. Orders will be processed only after successful payment confirmation.
4. Orders
- We reserve the right to accept or reject any order at our discretion.
- In rare cases of pricing errors, stock unavailability, or technical issues, we may cancel an order and issue a full refund.
- Customers are responsible for providing accurate contact and delivery details while placing orders.
⚠️ Important: Ensure your contact and delivery information is accurate to avoid order processing issues.
5. Shipping & Delivery
- Delivery timelines are estimates and may vary due to courier operations, location, weather conditions, or unforeseen circumstances.
- Shipping charges apply based on delivery area. Free shipping is offered on eligible orders as mentioned on the website.
- AIFA Scentique India is not responsible for delays caused by third-party courier partners.
6. Returns, Refunds & Cancellations
Returns, refunds, and cancellations are governed by our Return & Refund Policy and Shipping Policy published on our website.
Due to hygiene reasons, opened or used perfumes are not eligible for return unless damaged or defective upon delivery.
7. Product Usage & Sensitivity Disclaimer
Our perfumes contain aroma chemicals and natural extracts. Individual reactions may vary.
⚠️ Patch Test Recommended: Customers are advised to perform a patch test before use. AIFA Scentique India is not responsible for allergic reactions or sensitivities.
8. Intellectual Property
All website content including text, images, logos, designs, and branding belong exclusively to AIFA Scentique India. Unauthorized use or reproduction is prohibited.
9. Limitation of Liability
- AIFA Scentique India shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
- Our maximum liability shall not exceed the value of the purchased product.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.
11. Policy Updates
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page. Continued use of our website indicates acceptance of updated terms.
12. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.